Privacy Policy

1. Information Collected

We collect only the information necessary to provide Registered Agent and mail services, such as business entity details, contact information, and copies of legal documents received on your behalf.

2. Server Logs and Activity Tracking

To maintain security, verify user access, and comply with legal requirements, AgentOnFile.com automatically records certain information whenever a visitor connects to or uses our servers.

• Internet Protocol (IP) address and approximate geographic location.
• Date, time, and duration of each connection.
• Pages visited, files viewed or downloaded, and forms submitted.
• Files uploaded to or downloaded from our secure client areas.
• Browser type, operating system, and referring website (if applicable).

These records are maintained in protected log files on our internal systems. Logs are reviewed to monitor server integrity, prevent unauthorized access, and identify performance issues. They are not sold or shared with outside parties except when required by law or to protect the security of our systems.

Activity tracking may include time stamps, originating IP addresses, and authentication events related to file transfers or portal logins. We retain these records for the minimum period necessary for audit and compliance purposes.

3. How We Use Information

Information is used solely for providing and improving services, including document scanning, forwarding, compliance reminders, and secure storage (if selected).

4. Data Sharing

We do not sell your information. Information may be shared only with carriers, service providers, or legal authorities as required by law.

5. Data Security

We use encryption, secure servers, and restricted access to safeguard sensitive documents and account data. Physical documents not forwarded are destroyed using P-3 shredders, meeting industry standards for information security and allowing responsible recycling of paper.

6. Document Retention

Scanned documents are deleted after 30 days unless you subscribe to our long-term storage service (up to seven years). Non-client documents may also be deleted after 30 days.

7. Updates

Updates take effect thirty (30) days after posting. We encourage you to review this page periodically.

By using our site or file services (or continuing to use them after a Terms of Service or Privacy Policy change), you consent to the collection of technical and activity data described in this policy for security, diagnostic, and compliance purposes.

8. Contact

For questions about this Privacy Policy, please contact us through the information provided on our website.